Flair Business Growth Blog

Take control of your business! Our blogs cover the 8 strategies of the Flair methodology, helping you to control, inspire, guide and transform your business. One insightful post at a time.

Customer Service (An epic fail story)

Every company is guilty of dropping the ball every now and then, but it's how you pick it up and turn a customer's negative experience of dealing with your organisation into a positive one that counts.

Makes an ASS out of U and ME

We’ve all heard this saying but why is it so important when it comes to our clients? Well, there’s a (dangerous) fallacy we can buy into: that we know more than they do about how good our product is and how it needs to improve and evolve. The [...]

Would you like to come back to my place?

Supposing you were in the market for a person to share your life with. You go to a bar and you ask any attractive looking person that simple question. Before you do there are two things you should consider: - You're likely to get a figurative or actual slap [...]

Book Review – Outliers by Malcolm Gladwell

Title:  Outliers Author:  Malcolm Gladwell Who is it for:  People who genuinely seek success for themselves and for those with children who want to see them get on in life. What's the book about: Why do some people achieve so much more than others?  Can they lie so far [...]

3 questions to ask at networking events

Let’s face it, the typical ‘networking events script’ can be both predictable and dreary. “So, what do you does your company do then?” “And what’s your role?” “do you come here often?” Well, maybe not the last one. But you get the picture. Of course, these are important questions. [...]

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