Flair Business Growth Blog

Take control of your business! Our blogs cover the 8 strategies of the Flair methodology, helping you to control, inspire, guide and transform your business. One insightful post at a time.

The Secret Bear-Trap That Holds Back Growth

In recruitment we know that growth comes from placing more people. But you can’t create a butterfly by making a caterpillar bigger – it needs to transform first. Recruitment companies are the same. Unless you transform your business at certain key points additional growth can lead to lower service [...]

Customer Service (An epic fail story)

Every company is guilty of dropping the ball every now and then, but it's how you pick it up and turn a customer's negative experience of dealing with your organisation into a positive one that counts.

Makes an ASS out of U and ME

We’ve all heard this saying but why is it so important when it comes to our clients? Well, there’s a (dangerous) fallacy we can buy into: that we know more than they do about how good our product is and how it needs to improve and evolve. The [...]

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